Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Owners are not required to accept Section 8 vouchers unless local ordinance or lease terms require it. At Desert Harbor Realty we review applicable local and state regulations, outline owner options, and recommend policies that align with your investment objectives and fair-housing obligations. -
Are you licensed?
Yes. Desert Harbor Realty is a licensed property management firm that operates in compliance with industry regulations and local requirements to protect your interests and ensure professional stewardship of your assets. -
Can I reach you after hours?
Yes. We provide a dedicated emergency contact for urgent maintenance and safety issues outside normal business hours. Non-emergency inquiries are handled promptly during regular office hours, with clear escalation protocols to keep owners informed. -
Can you put the money directly into my account?
Yes. We offer electronic owner disbursements via direct deposit to streamline payments and reduce delays, with detailed monthly statements showing collections and any deductions. -
Do I get to see the lease or sign it?
You can review the lease before it is finalized. We typically execute the lease on your behalf to ensure consistent terms and compliance, but we will accommodate owner participation in signing if you prefer. -
Do you sell real estate too?
Yes. In addition to full-service property management, we provide real estate sales support for owners and investors. If you’re considering buying or selling, we can discuss market-ready strategies and connect you with our sales team to evaluate options. -
How and when do I get paid?
Owner disbursements are issued on a predictable schedule—typically monthly—after rent is collected and expenses are reconciled. You can receive funds by direct deposit, accompanied by transparent financial reporting. -
How is rent collection handled?
We manage rent collection using multiple payment channels, including online portals, to maximize on-time payments. Late payments are enforced in accordance with lease terms and local law, and we pursue consistent follow-up and eviction procedures when necessary. -
How long of a lease do you sign?
Standard lease terms are often 12 months, but we tailor lease lengths to market conditions and owner goals. Shorter or longer terms can be offered based on your strategy and tenant needs. -
How much security deposit do you charge the tenant?
Security deposit amounts follow local market norms and legal limits. We recommend deposit levels based on rent, liability exposure, and tenant screening results, and we disclose the required amount clearly in marketing and lease documentation. -
How soon can you start managing my property?
We can begin management as soon as a signed management agreement is in place and the property is prepared for leasing. Our onboarding process includes an initial inspection, marketing plan, and tenant placement timeline to get the asset performing quickly. -
What type of properties do you manage?
We manage single-family homes, multi-family units, condominiums, and select commercial properties. Our services are scalable for individual rentals or investor portfolios, with tailored programs to protect and grow each asset. -
What type of reports do I get and how often?
Owners receive regular financial statements, rent roll updates, maintenance invoices, and leasing activity reports. We deliver monthly reporting by default and can provide customized or more frequent reports to meet your needs. -
Who holds the tenant security deposit?
Tenant security deposits are held in a separate, compliance-driven account as required by state and local law. Desert Harbor Realty follows statutory procedures for deposit handling, accounting, and disposition at lease end to protect owners and tenants.

